Support
We're here to help.
Real humans, honest answers, no support tickets disappearing into the void. Pro license holders get priority, but everyone gets a real reply.
Check the FAQ
Most questions are answered in our FAQ with instant answers and no waiting.
Browse FAQs →
Read the Docs
Setup guides, API token instructions, and module-by-module walkthroughs.
Open docs →
Open a GitHub Issue
For bug reports and feature requests, the GitHub tracker is the fastest path.
View issues →
Submit a support request
Fill out the form and we'll get back to you. Pro license holders get priority responses.
Pro License
Priority response
<48
hours, business days
Pro license holders get priority. Most tickets are answered within one business day, often much faster. Direct email access to the developer.
Free Users
Best effort
~3-7
days, when capacity allows
We answer free user tickets when we can, typically within a week. For faster help with bugs or feature requests, GitHub Issues is often quicker.
What happens after you submit
No ticket black holes. Here's exactly what to expect.
1
Confirmation email
Instant auto-reply confirms we received your request with a copy of your submission.
2
A real human reads it
No bots, no canned scripts. Your ticket is read by the developer who built the plugin.
3
You get a real reply
Pro within a business day. Free users when capacity allows. Always with a clear next step.
